Crystal’s responsibilities focus on driving revenue operations, performance visibility, and cross-functional support across the organization. She leads efforts in tracking and managing referrals, supports sales performance tracking and commission reporting, and provides internal data analytics to inform strategic decision-making and improve operational efficiency.

Crystal joined ExpertPays approximately one year ago as an Account Manager, where she developed a strong foundation in client service and revenue-related workflows. Earlier this year, she stepped in to assist with Expert Matching and quickly demonstrated exceptional analytical ability and operational insight.

She has now transitioned into a full-time role supporting revenue initiatives, where she now plays a central role in ensuring accurate tracking, reporting, and alignment across teams.

Her legal experience includes work as a paralegal in criminal defense, personal injury, tribal law, and employment law, supported by strong legal research and case development skills.

Raised in the Midwest, Crystal brings a strong work ethic and a solutions-oriented mindset shaped by her small-town upbringing. Early in her career, she lived on both the East and West Coasts, gaining valuable perspective through service in diverse environments.

Known for her clear communication style, analytical mindset, and collaborative approach Crystal serves as a key resource for revenue-related reporting and insights across the organization.

Outside of work, Crystal enjoys reading, crocheting, and documentary films. She thrives in environments that are dynamic, challenging, and team-oriented.